Customer Service
Ordering Online
Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store - at no additional cost!
back to topShipping Policies
University Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.
On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.
back to topReturn Policies
Full Refund for three days or end of drop/add period, whichever comes first. For books purchased before the start of classes, time period starts on day All Classes Begin as listed on university calendar. Return dates will be noted on front of receipt. Full refunds for dropped classes through university drop/add period. Proof of drop and receipt required.
BHRC Store. Full Refund for three days or end of drop/add period, whichever comes first.. For books purchased before the start of classes, time period starts on day All Classes Begin as listed on university calendar. Return dates will be noted on front of receipt. Full refunds for dropped classes through university drop/add period. Proof of drop and receipt required.
New book refund is affected by:
- bent/scuffed covers
- writing
- highlighting
- software opened
- plastic wrap opened
Unless otherwise noted, all returns are subject to a 15% restocking fee.
back to topContact Support
Contact us anytime with questions or concerns via email using the form below. You can also contact our customer service department during business hours at: 605-642-6636
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